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The essence of DRPM business process is a process which oriented on customer satisfaction. It aims to fulfill the customer need. The basic sequence and interaction from every process is illustrated on the following business process.

  1. Development and service on administration.
  2. Development and service on research.
  3. Development and service on community services.
  4. Implementation of monitoring and evaluation activity, management review and internal audit.
  5. DRPM excellent service.